About former_member223320

former_member223320 · 05-07-2019

Hello all, We are using SAP Solution Manager 7.2. We would like to check if there is any feasibility for the below requirement. If there is any high priority ticket is raised in ITSM, it should make a call to someone in that department. Is it ...

former_member223320 · 01-25-2018

Hello all, We have the ERMS setup to create the service requests. We are facing an issue with the functionality. In the invoking class, first it will check if the sender has a BP number corresponding to the email address. If there is no BP numbe...

former_member223320 · 01-08-2018

Hello Experts, I have created an AET field and added it to AIC_INCIDENT_S search criteria. I made that field as DDLB & added the values. When I select the value from DDLB and run the search, the search is working fine. But, it's immediately clearin...

former_member223320 · 10-27-2017

Hi, I am using the FM CRM_ERMS_MAIL_COMPOSE to send the personalized email. This FM internally calls another FM CRM_ERMS_MAIL_COMPOSE_NEW where it fills the mailform attributes with the actual data to compose the complete email. The problem is,...

former_member223320 · 09-26-2017

Hi all, We have done the ERMS configuration and inbound email is working properly. But, whenever the user sends an in-line table format from Outlook, the table format will get distorted in CRM WebUI as the TEXT block is a plain text area. Is t...

former_member223320 · 02-03-2022

Hi Sachin, We have added a custom field in vlcvehicle table and added that field in search profile custom view and able to see those fields in search profile view. Now, We have performed steps mentioned above, however we are not able to create conne...

former_member223320 · 05-08-2019

Hi Sriram,Thanks for the response.Let me give you an example of the scenario..AS-IS Scenario: If there is any high priority ticket is raised, the message processor will get an email notification about the ticket. I have implemented this and it is wor...

former_member223320 · 09-04-2018

Hi Fernando, You can do that by modifying the HTML code in that mailform. Please click on the HTML editor and insert the hyperlink after <IMG> tag. -Ricky.

former_member223320 · 06-11-2018

Hi, I am not able to understand why you want to change the class names back to original. If you want to use the method you modified, you need to move those new classes. While enhancing the classes, you might have saved those new classes in a tr...

former_member223320 · 06-04-2018

Hi Kiran, You may implement ORDER_SAVE BAdI to fulfill that requirement. You can find some sample implementations for ORDER_SAVE in SCN. -Ricky.

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User Activity

Make phone calls from SAP Solution Manager - ITSM

ERMS: Issue with BP creation

AIC_INCIDENT_S - Value cleared after search

CRM_ERMS_MAIL_COMPOSE - Getting data from previous service request

ERMS: Email from Outlook getting distorted in CRM WebUI

Re: Enterprise Search on SAP VMS - S/4HANA 1709 or above Versions

Re: Make phone calls from SAP Solution Manager - ITSM

Re: Insert a Link for Picture on Email Form

Re: How to Change the Enhanced implemented Class names back to the orginal Class name in CRM Web UI

Re: Enhancement finding for CRM WEB UI screen