Hi Experts,
We have a requirement to implement business partner bidirectional replication between SAP ERP and C4C. However the contact master needs to be detached both ways.
In the ERP to C4C to Contact replication scenario we achieved the requir...
Hello all
We have a requirement to enable business partner replication bi-directional between C4C and ERP with the contact master data kept distinct.
From ERP to C4C we have achieved it by suppressing the mapping and setting the @contactPersonLis...
Hi,
To ensure that support consultants do not accidentally set a ticket to Status Closed, we have implemented a CLR hiding the Closed status.
The users however need to be able to query the list of Closed tickets through Advanced search.
...
Copying my question posted on the below thread:
https://blogs.sap.com/2017/07/25/what-is-new-1708-sap-hybris-cloud-for-customer-sla-enhancements/comment-page-1/#comment-404896
nurulhafiza.mohdjani kiran.karadi1 preethi.bukke sandeep.hebba...
Hello Experts,
The ticket Subject if created through telephone integration (CTI) is defaulted to “Call from: <phone number>” if created from the live activity pane directly. If the QC option in Live Activity is used it allows user to override t...
Hi n.kumar.nandyappa We decided to live with a one way replication from ERP. Also because it became a requirement from a governance perspective that customer master is maintained only in ERP at least most parts of it. And the additional sales related...
I found a way out:
By assigning the CLR to only the Support business role and thus allowing me as administrator access to the 'Closed' code.
Unfortunately, the way C4C is designed this code list restriction takes affect also in the advanced search ...
carolin.hormuth
Hi,
Unlike the ERP Cockpit funktionality, there is no mention of a minimum EHP requirement for the above steps. Can you please confirm that?
Best.. Suraj
