kevin_dewilde
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Member since ‎01-22-2007

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Hi all,We're doing an initial download of contracts from IS-U to CRM, but we have ran into a serious issue...Take this scenario:Installation has a move-in date of 01.01.2012. Since that dat the following rate cat changes have taken place:01.01.2012 -...
Hi,We're considering implementing MCF for Utilities in Q1 next year. I have all the info on MCF 1.0 and 2.0, up to SP04 which was released Q1 2015. I found 1 slide with a reference to a SP05 to be released Q3 2015, but no details.Does anyone have a r...
Hi all,I've set up the agent inbox and ERMS for email processing. Everything works fine, but one feature is annoying to the business: when replying to an email the system automatically saves a draft e-mail to the interaction record, next to the origi...
Hi,I've configured the agent inbox and ERMS succesfully and I'm able to receive emails and sent new emails. However, there's one functionality that remains disabled: when I open an incoming email, I cannot hit the Reply, Reply All or Forward button. ...
Hi,We're setting up a new CRM 7 ehp3 system and are looking into using the "upload attachment" functionality on various objectss. Currently we have an ECC back-end system which uses ArchiveLink for attachments. We also have OpenText in our system lan...
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