About fernando_rocha1

fernando_rocha1

IntroductionThe Transport Checks are available for Features application in Cloud ALM and you can check a CTS-managed transport set to evaluate the impact on your production tenant.The checks include Downgrade Protection and a Cross-Reference Check. I...

fernando_rocha1

As of SAP Solution Manager 7.1 the CRM Web UI is the standard access to ITSM and ChaRM.The Web Client User Interface is the first step into a new era of user interfaces regarding usability and flexibility for the business user.Predefined business rol...

fernando_rocha1

Hi Magnus,Please follow the below guide in order to configure the support organizations:http://www.service.sap.com/~sapidb/011000358700000409452011EBest regards,Fernando

fernando_rocha1

Hi Ruben,As already stated by Diana, these terms are all the same.So, if you want to configure the Incident Management in your Solution Manager 7.1, this is the guide:http://www.service.sap.com/~sapidb/011000358700000409442011EBest regards,Fernando

fernando_rocha1

Hi Shiv,Please see the following link:http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000741530&_OBJECT=011000358700000211192009EBest regards,Fernando

fernando_rocha1

Hi John,If you are replacing the production system by the same SID, then you don't need to change the transport routes or your logical component definition.you just need to ensure the conmunication between the new production system and the domain con...

fernando_rocha1

Hi Nerijus,Please see note 1614747.This service product will be created via the report AI_CRM_IM_CREATE_HIERARCHY. If it does not help, you can also create the service product manually:Start transaction COMMPR01.Choose the Create Service pushbutton....

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Transport Checks for Features in Cloud ALM

Enable Favorites and Tags by default in CRM_UI

Re: SolMan 7.1 SP5 - Service Desk/Incident Managament Organizations

Re: Helpdesk in Solution Manager

Re: No switch to HTTPS occurred, so it is not secure to send a password

Re: Configuration change in CHARM for new hardware

Re: warning on ITSM - CRM Web UI ticket