The event ran from 13 – 16 April in Berlin and organised by T.A.Cook.  I want to thank them for their tireless work in making the venue and organisation run smoothly.I started with a micro-forum presentation on the SAP UX Strategy.  There were quite ...

The purpose of the UX Opportunity Assessment is to rapidly identify business value opportunities and likely timescales/effort to achieve.  Typically this process is most useful when it is run in the earlier stages of a UX engagement, well before star...

Following up from my previous blog on common usage patterns, I now want to share the common UX Pain Points consistently prevalent with most customers I have worked with.Gaining this type of insight is very helpful in guiding your first efforts to ide...

The common usage patterns are of primary interest for both SAP and our customers.On the one hand this information is highly valuable for SAP as an input into how we formulate the best strategy and approach to prioritise our own design, development an...

You have your UX Strategy in place and now the question is what do we improve?We already made the point that the topic of UX involves a number of elements that are linked or dependent on each other.  From the front-end interface, connecting to an app...