Hi Alejandro,Regarding the first comments, it would be ok to create a flag because whenever you are extending business objects with fields it takes into consideration the datatype lenght. As it would be 0 or 1(false or true), its ok.About the multipl...
Hi Alejandro,Every time the system identify a call for changes it will trigger the custom determination class.In the case you described, this is triggered once for the Social Media Ticket itself and again for the Workflow execution.To avoid this some...