gina_postman
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Member since ‎2011 Nov 28

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Now This Is What I Call Simplicity of Support

2014 May 05
Some of you might be familiar with my past blogs, the candy shop and letting the expert do the trick, and will notice that I prefer to write my blogs using analogies to show an everyday comparison that readers can relate to.  I’d like to provide you ...

Let the coach do the trick

2013 Oct 28
When I was a child my parents had bought a video cassette recorder (VCR) for taping their favorite television shows. They could set up the VCR and watch videos, but got stuck in figuring out the programming. They always had to pull out the user manua...

SAP Enhancement Packages: Welcome to the candy shop

2013 Jun 17
When I first learned about SAP enhancement packages the first thing that came to mind was: Wow! So much new functionality available to choose from [there are over 650 new functionalities as of the latest SAP enhancement package]. Which functionalitie...

SAP Support and SAP Solution Manager Activities at the SAPPHIRE NOW and ASUG Annual Conferences Orlando Florida May 15-18, 2011

2011 May 10
The SAPPHIRE NOW and ASUG Annual Conference are only a few days away and I'd like to provide you with a listing of the theater sessions and microforums where you can find out more about the latest SAP Support topics and SAP Solution Manager.Please fe...

How to Reduce Your TCO with the Enterprise Support Report

2011 Jan 31
Listen to the blog talk radio session where SAP experts Joyce DeLany and Marcel Jung give an introduction to the enterprise support report. You’ll learn how it helps ensure that the right service and support is provided for the customer’s software so...
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