I had our kitchen renovated recently and the contractor, interestingly, had me sign a quotation for estimated expenses in advance. Apparently, there was a strong probability of the cost of goods rising in the coming weeks. I was at first confused bu...
Facial Recognition in Financial Services
Does Facial Recognition have a place in Financial Services?
When I hear that question, I must confess a very slight shiver runs down my spine. I think of surveillance and ‘Big Brother’ and stories from scena...
Insuretech: Improving lives with technology
In the unfortunate event of a road traffic accident, the aggrieved party is left stranded. Critical time is often lost, adding agony to an already painful situation.
But what if the accident itself can al...
When I was asked to prepare for my 9-minute TED-style talk at a recent Digital Industries Summit, I thought that in order to look at the future of insurance, it might be instructive to look at the past. I didn’t realize that looking back would take m...
Customer experience is the new industry standard – and the competitive edge – for insurance companies. They must cater to tech-savvy, mobile consumers who expect superior personalized service.The Internet of Things (IoT) offers practical and simple s...
