Hi, when a user tries to launch Producer and gets an Invalid File Size error message, are there any other troubleshooting steps I should be doing, or will it be deleting the folder and doing a new install?
I have a user who when he does a recording (uses the SAP GUI Signature profile), where he selects the cursor on the SAP screen, it is showing in a different area in the recording. Please see attachment for example. Noone else has advised of this issu...
Hi, I have a user that has Producer installed. When he is trying to do a recording in Enable Now, when he tries to select a field in SAP the mouse does not allow him to select the fields on the screen. When he is not recording he has no issues going ...
Is there a way to sort the items that are in the trash folder in alphabetical order that are on the server in manager so it easy to search items that are in there, ie trying to find a deleted simulation?
The search within Manager does not seem to p...
We did some more testing and if he changes the Monitor Layout in Citrix to DPI 125 instead of 100, it records in the correct position but then has a red line at the top of the recording (even if he waits till the bar shows green he still get a red li...
SAP GUI does run inside Citrix. In Cotrix Workspace - Preferences, we both have Best resolution (Recommended) selected. When I do a recording it records as it should. He does not get any error message when starting the recording
Hi, he has used the SAP GUI Signature profile (it is not Fiori he is recording). It works fine from my machine, and others, just not on one users machine. screenshot-2023-11-03-000736.png
