In this blog post, I would like to share my views on Service Management in SAP with Customer Service Module which is completely different from the CRM-Service Management/Customer Management.
The term Service Management is little bit tricky in SAP, a...
Hi Jie Peng,
Once the service orders (CS) are released in SAP, automatically these creates service calls in FSM, upon assignment of these service calls to technicians, they will start performing the operations (activities) either it may in-house or ...
Hi Cesar,
You can find the documentation related to S/4 Service in SAP Best Practices explorer (Rapid.SAP.Com) Under Service LOB you can find various scope items related to different business processes in S/4 Service.
S4 Service LOB Scope Items1
S4...
Hi Cesar,
I would like to know which settings you are referring for CS related settings you need to refer to settings under plant maintenance module, you will not find separate nodes like SD/MM. Moreover CS module is non-strategic in S/4HANA and in ...