RitSilva
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Member since ‎2024 Aug 05

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I would like to configure an email as an outbound channel for cases. Can I configure an email just an outbound email for cases?
Hello,I would like to turn some standard fields mandatory as categories in cases,priority etc. and restrict fields edition based on rules. Is this possible in adaption mode? Or where i can do this rules? Thanks
Hello all,I want to create a premise via SAP Service cloud - Utilities Add on. When i go to Premise i don´t have the option to create a new premise.Can i create a premise via Service cloud?Thanks,Rita