In customer projects, we often find that the success of implementing, using, and operating SAP products depends significantly on users having the necessary knowledge of the functionality of the deployed SAP solutions and upcoming product innovations,...

As SAP's product portfolio has evolved, so has the Customer COE concept in the 30 years since it was first introduced to our customers. Its goal has remained the same over time: To establish and develop an expert team on the customer side (the so-cal...