SAP Multichannel Foundation for Utilities and Public Sector (SAP MCF) offers utility companies a powerful and cost-effective way to extend their customer interactions to digital channels such as Mobile, Web, and Social.  If you are new to MCF, check ...

Please note that this training has been cancelled. -------------------------------------------------------------------------------------------------------We are pleased to announce that  second official classroom training for North America,  WNAUMC M...

We are pleased to announce a joint two-day Design Thinking workshop on SAP Energy Analytics* and SAP MCF Cloud/Customer Energy Insights* taking place in Montreal, Canada,  in mid-October 2015 .  This workshop is organized for utility companies who wo...

We are glad to announce the release of SAP Multichannel Foundation for Utilities and Public Sector (MCF) support package 5. As explained in detail here , we recently extended the reach of MCF to Public Sector as a second industry. Hence we focused on...

We are excited to announce the release of our new consumer self-service mobile app called SAP Self-Service for Utilities (SAP SSU) to Google Play and Apple iTunes.SAP Self-Service for Utilities mobile app helps utility consumers manage all aspects of...