Hi. I am getting the same issue as you - i.e. no agents determined. The workflow triggers and if I enter a user in the workflow this works. However, trying to use the role. I have set up the config with the standard settings as per this https://help....

Hi. I am getting the same issue as you - i.e. no agents determined. The workflow triggers and if I enter a user in the workflow this works. However, trying to use the role. I have set up the config with the standard settings as per this https://help....