Dear All, I need to integrate the instagram page with C4C to create tickets in C4C similar to Twitter. I was able to achieve it with Twitter, but its very vague in terms of Instagram integration. In the admin guide the details for Instagram integra...

Dear All, We have connected a Test APP in FB to C4C test system.The test app was successfully integrated with C4C. during Social media channel creation. When we run the import run we get the below error "The external service provider 'C4C FB Test' ...

Dear Team, Ticket creation from Social media is a feature in C4C. For individual customer the social media profile is the identification factor to create a ticket and an individual customer, when the message comes for the first time through the so...

Hi Team, Can we read data in an email attachment that comes into C4C and perform multiple tasks based on the data that is read in the email's attachment. The tasks that needs to be performed are. 1. Create a Service ticket based on the details in th...

Hi Team,Can we add details of counter value (eg. KM's Travelled or Total prints allowed in a printer with a fixed duration) in the warranty created in C4C?According to what i have seen in C4C warranty validity is assigned with duration(like 1 year, ...