margotheiligman
Advisor
Advisor
Member since ‎11-27-2007

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Frost & Sullivan Names SAP Hybris E-Commerce Company of the Year

03-24-2017
  Frost & Sullivan knows a thing or two about best practices. For over 16 years, their world-renowned research analysts have identified what innovative technologists are doing to change the world and be disruptors in their industries. Tuesday night ...

What’s New in Customer Engagement? Weekly Round-Up for May 2, 2014

05-03-2014
Instagram is Brands' Best Bet for Consumer Engagement New Forrester Research shows that Instagram has the highest rate of consumer engagement with brands across all social networks.  Instagram’s consumer engagement rate is 60 times that of Faceboo...

What’s Not To “Like”? The Impact of Social Media On Customer Engagement

04-29-2014
What is the true impact of social media on customer engagement?  This blog will dig deeper to discover where content, brand, and community intersect to provide actionable insights to make you better in the eyes of your prospective and current custome...

Digital Marketing in the Cloud: Where Would You Like To Engage Customers Today?

03-28-2014
I consider myself lucky.  My first professional role was with a startup right out of college, where I was entrusted to manage customer support for a graphical software product.  Including the support, it was a cross-functional role which entailed tes...

Sales Managers: It’s What’s On The “Inside” That Counts

03-13-2014
My teachers and elders have said that when it comes to people, it’s what’s on the inside that counts. Never could this be more true than of Inside Sales team members within sales organizations!   Delivering the best possible experience to consumers w...
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