About kkram

kkram

Hello Can someone confirm if the SAP Cloud for Customer - Starter Edition supports 'Widget Based Integration' for CTI adapter. I have the trial edition but admin functions are not supported in trial version. So, no way to confirm this. Can some...

kkram

This blog is a part of a series of blogs around SAP Industry Solution for Utilities. You can find the main blog here. In this blog, I will provide a short overview of Computer Telephony Integration (CTI) and it's relevance to SAP CRM Interaction cent...

kkram

This blog is a part of a series of blogs around SAP Industry Solution for Utilities. You can find the main blog here. In this blog, we will discuss about some of the complex integration scenarios that we have to deal in the utilities business process...

kkram

This blog is a part of a series of blogs around SAP Industry Solution for Utilities. You can find the main blog here. In this blog, we will discuss about the IS-U data model. Understanding the data model is very important to configure and customize t...

kkram

Why this blog seriesSAP IS-U is an industry solution from SAP for Utilities industry. An industry solution is built around specific business processes that are unique to the industry and SAP IS-U is no exception to this rule. In this blog series, I w...

kkram

This CLI tool assumes read/write access to node_modules/@sap/dwc-cli/.cache folder where it places secrets.json file. So, if you npm -g install using an admin user, you will need to provide rwx auth for the node_modules/@sap/dwc-cli/.cache/secrets.js...

kkram

Sitakant - Currently there is no ABAP SDK from AWS but there is a partner solution available for the same. Which AWS services would you like to access from ABAP? And stating the obvious, all AWS services are REST enabled, so you should be able to co...

kkram

Hi Jerry, great blog. Thanks. What about CTI? Is it still the same through ICI/BCB or this changing? If yes, where can I find more information? If not, is 3.07 still the latest version of the ICI to use?

kkram

JoeThanks for the blog. Are we able to deploy multiple Agentry apps in the SMP3 platform? I believe the first version of SMP3 had a limitation of being able to support only one active agentry application at any give time..thanks

kkram

Adil, all the OMS systems I have integrated to are non-SAP systems. If that is true in your case, you can't use BAPIs. Your question is about an overall integration strategy - middleware based approach or point to point. Both has it's pros and cons -...

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SAP Hybris Cloud for Customer - CTI and Widget Based Integration

Computer Telephony Integration for SAP CRM

Complex Integration scenarios and integration design patterns

SAP IS-U data model - Business and Technical Master Data

Blog Series - Nuances of implementing SAP Industry Solution for Utilities

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