Dear Community,
In our business scenario, when a ticket is created and categories maintained, the ticket is routed to a Territory based on Ticket Routing rules.
My question: Is there a possibility to trigger a notification to the Territory Team...
Is it possible to use "Microsoft Office template maintenance" to automatically populate an Excel template with data from any C4C business object? Our scenario is to automatically generate an Excel file with data from a given opportunity and based on ...
Our client has multiple ERP systems with transactional sales data being loaded into a single BW system.
Is it possible to load these transactions directly from BW into yMKT instead of having to setup SLT replication for each ECC system?
If yes, ...
Great demo for a very common use case and SAP Build Apps is perfect for it. One just wonders why SAP does not make something like this available with Service Cloud license....
Talking about license, can you confirm this use case will attract Indirec...
Thanks for this. Where can I find the Business Scenarios & Value Flow Diagrams shown in the Blog (what looks like a level 1 to 4 process map)? I have only managed to find Software Collaboration Diagrams in the API Business Hub.
Thierry
Could you share why this customer went for a pure S4 based solution for the end to end story?Specifically, why using the IC for the customer care function when more modern omni channel solutions now exist in the C/4HANA portfolio?Thanks
Hey Cristina, we have got exactly the same issue. How were you able to compare AWS and the yMKT server clocktime and how did you adjust the SAP server time?
Thanks for your help.
Thierry
