About Sword_mb

Sword_mb

I use the authenticator app to log in to our Admin console, and it was working without issue yesterday. Today, I try to open the app to authenticate and it immediately crashes. I've tried turning on and off my phone, checked to make sure both the I...

Sword_mb · 05-30-2023

This question is two fold. 1. Is there a way to retrieve the Case number assigned to a candidate in onboarding 1.0? The only case numbers that appear are for those cases with issues in transmission. 2. Is there any option that anyone has found t...

Sword_mb

My app is doing the same as yours again. I am on a schedule to update our corporate IDP and this is causing major delays. I'm entering another ticket and requesting assistance.SAP Authenticator

Sword_mb

I haven't heard from product that they have fixed the app. I am still waiting on that as well. I had to have them turn off the MFA so I could get in to the console. Once in, you need to turn it back on, and they're suggesting another authenticator...

Sword_mb

SAP support said there's a bug in the authenticator app that was to be fixed by Tuesday, 16 July. In the meantime, you can authorize support to turn it off and use a different authenticator app (Microsoft is one) until they fix the bug.

Sword_mb · 12-13-2021

I need to know this as well. What was the generic answer you received?

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