About Haodan

Haodan

Computers never have a problem understanding structured datasets, but for unstructured data like free text, it is always a pain. With AI and machine learning technologies, we are now able to tap into the richness of information stored in the unstruct...

Haodan

Last month I had the pleasure of participating in SAP’s second Hyperautomation webinar. During my session, I showed how SAP Process Automation technology can optimize the ticket handling process for customers using SAP AI Business Services. This sce...

Haodan

Hello Ambica,Thanks for the reporting. Could you please create an incident ticket for the issue you are facing? We would like to create more information on the issue and look deeper into it before getting back to you. Thanks.Best,Haodan YangProduct M...

Haodan

Hello Jonanthan,Here's a demo video of Supplier Invoice Creation in S/4 HANA (Gartner_Demo_DOX_integration.mp4) where Document Information Extraction is in use together with iRPA, for your reference. Best,Haodan YangProduct Management | SAP AI Busine...

Haodan

Hello Dominik,Thanks for sharing the links. With regard to S/4 HANA, we are collaborating with different development teams inside S/4 HANA to make our AI services available (including Document Information Extraction, Business OCR, etc) as embedded in...

Haodan

Hello Jonathan,We have Document Information Extraction service (part of BTP and also the one embedded in BusinessOne) embedded in different components of S/4 too. You can find some of the relevant blog links as below.https://blogs.sap.com/2022/11/21/...

Haodan

Hello Rajesh,We have a relevant AI solution called Service Ticket Intelligence (STI), which three main features: 1) ticket classification, 2) ticket recommendation, 3) ticket clustering. Your request above seems like a use case of ticket categorisati...

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User Activity

Use Insights to Create Business Value with Ticket Clustering of Service Ticket Intelligence

Optimize Ticket Handling with Service Ticket Intelligence (SAP Hyperautomation Webinar Series 2)

Re: Could not get status for template [doxtemplate0]

Re: Document Information Extraction for various document types in S/4HANA

Re: Is there an AI service from SAP that can take documents (invoices) and read them?

Re: Is there an AI service from SAP that can take documents (invoices) and read them?

Re: Providing Tickets