Outbound Email from SAP system

[former_member624966]

Hello Expert,

I have a requirement from a client that i should configure an outbound and inbound email within SAP system. This is detail below

One of the business requirements is to allow sending of invoice via email within SAP to vendor. Also, there are requirements for sending internal notifications, also via email to business users. SAP version is ECC 6.0 EHP 8 with OS Server 2012 R2 and MSSQL 2012 R2 as well. i have done the configuration on the SAP End using "SCOT" T-code But afterwards i did a test but when i went to T-CODE "SOST" to check it will show an error that this message did not go.

[former_member624966]

Hello Expert,

I have a requirement from a client that i should configure an outbound and inbound email within SAP system. This is detail below

One of the business requirements is to allow sending of invoice via email within SAP to vendor. Also, there are requirements for sending internal notifications, also via email to business users. SAP version is ECC 6.0 EHP 8 with OS Server 2012 R2 and MSSQL 2012 R2 as well. i have done the configuration on the SAP End using "SCOT" T-code But afterwards i did a test but when i went to T-CODE "SOST" to check it will show an error that this message did not go.

[sivakumar_kilari3]

What is the error message?

Thanks

siva

[former_member624966]

Sivakumar below is what i go as the error

No delivery to [email protected], authentication required

Message no. XS856

Diagnosis

The message was processed successfully in the SAP system. The mail server that is to receive the message for further processing requires authentication. Probably there is no logon data specified in the SAPconnect configuration.

Information from external system (if available)

52.97.146.178:25

530 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM [LO2P265CA0361

Procedure

Enter the logon data in the SAPconnect node

Regards

Kanayochukwu

[venkateswaran_k]

Hi

1. In SCOT - SMTP settings - check

if "Supported Address Types" if "internet"is checked.

2. Also, check firewall - settings that block gmail account

Regards,

Venkat

[sivakumar_kilari3]

Hi Kanayochukwu,

.

Enter your mail server credentials and also your mails server should allow gmails.

Thanks

Siva

[kaus19d]

Hi kannydan,

Check with your OS team if they have a mail server & a mail-filtering server. Generally, the mails outgoing & incoming remains restricted by default for the Server version of Windows OS. Could you trigger a mail with SM02 with option Internet Mail to your personal mail-id, for that you can maintain your official mail id in your User via SU01

Thanks,

Kaushik

[former_member624966]

Hello Kaushik,

I have revert back to the customer for their OS team to whether there is any firewalls blocking the this outbound emails and am waiting for them to reply me with result before i can proceed. and attach is the message i got when i execute SM02

.sm02.txt. Thanks

Regards

Kanayochukwu

[former_member624966]

Hello Expert,

Thank You all for your contribution, i send to the OS team of the business to make some changes on their O365 Email server which they did and send me parameters i should use. i applied and it worked for sending emails only within the business email address but, when i try to send outside the business email E.G Gmail or any other email address it fails. Does anyone have any ideal on what can be the issue if yes i will appreciate if you can share. Thanks

Regards

Kanayochukwu

[venkateswaran_k]

Hi

1. In SOST - what is the error code for failed deliveries

2. In SU01 - you update your email address - and then try

3. In SCOT - SMTP - address area - is there any specific or *

4. Try sending test email separately (to that gmail ) - and see if any blocks at O365

Regards,

Venkat

[S_Sriram]

Hi Kanayochukwu

1. You have to set the TLS authorization while sending outside from SAP, for this you have contace your email administrator.

2. Disable TLS authentication from the mail server side, contact the mail server administrator to discuss the possibility of this.

Regards

SS

[Former Member]

I saw a similar issue once when the SMTP server required user/password authentication.