diffrence between implementaton and support project

[Former Member]

what is difference between implementation and support projects?what we do in both of them?

[Former Member]

Hi

There are different types of Projects in SAP:

1. Implementation

Customer wants to install SAP/Include different modules of SAP viz. MM/SD/FI/CO/PP etc for the first time.Previously he might be using some legacy system in his orgn. This is implementation project. Here one needs to integrate several modules, migrate data from Legacy system to SAP system. Need to prepare interfaces/RFC's to interact with 3rd party systems.

Most of the company's follow ASAP methodology for the Implementation projects

there are 5 stages in the ASAP methodology

they are

1. Project Initial Preparation

2.Business Blueprint

3.Realization

4/ Final Preparation

5.Golive And Support

It would be helpful to go through the help document of ASAP Methodology.

The following information may clarify some doubts/requirements you have.

ASAP is Accelerated SAP, a methodology being used to complete an SAP implementation from End to End. Means, it has five phases and starts with

1) Project Preparation : where the SAP consultants try to understand the AS IS business process of the industry for which implementation is being done. The hardware and software requirements are analysed. Infact all the basic preparation is done at this stage.

2) Blue Print : After the AS IS study is made a TO BE process is evolved where in the client business is put in technically as to how it would be like in SAP. Blue is a binding between the implementor and Client. So, there is a sign off from the client on what is going to be done.

3) Realization : Here the blue print is configured on the system. For some processes where SAP cannot do as it is,like when there is a difference between AS IS and TO BE called a GAP , we use developers(ABAP) . The functional guys give the functional spec based on which the ABAP'rs prepare technical specs and fulfill the object ( may be reports, user exits, enhancements and so on). Also the unit and integration testing is done here.

4) Final Preparation : Here the enduser, core user training is completed on how he has to use the sap system. Master data uploads into the production server. In a way the system is getting for going live. And just before the go live date the data that needs to be put into sap is fixed and the remaining transactions of the business are recorded may be in a flat file or sometimes they are taken off so that upto date data in the production server is maintainted.

5) Go Live and Support : Here finally the SAP system goes live and followed by some support as agreed upon in the service level agreements.

ABAP work mostly starts in the Blue print ending stage or in the realization stage

2. Support

Customer has already installed SAP & wants to give the work of maintaining those systems. This is support project

There is no phases in it. Just receive the tickets, solve and send back to client.

3. Upgrade

Customer has SAP Version 4.6b and wants to update his version i.e. wants to go to Version 4.7. This is upgrade project

4. Rollouts

Customer has upgraded his version & wants to rollout country specific changes.

This is rollout project

Say a COmpany is having branches in 3 to 4 countries.

In One country they have already implemented SAP

IF they wants to implement the same SAP in other countries of their branches they will simply follow the same SAP implementation policy (Rollout) how they have done for the first country just by changing the country specific settings and configurations.

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Regards

Abhay Singh.

[Former Member]

SAP Implementation: SAP Implementation is the whole of processes that defines a complete method to

implement SAP software in an organization. It is based on best practices and case studies from various

literature sources and presents a collection of processes and products that make up a complete

implementation method to allow any organization to plan and execute the implementation of SAP (ERP)

software.The SAP implementation process is made up out of four main phases, i.e. the project preparation

where a vision of the future-state of the SAP solution is being created, a sizing and blueprinting phase

where the solution stack is created and training is being performed, a functional development phase and

finally a final preparation phase, when the last tests are being performed before the actual go live.

ABAP Developer Role is to prepare the Technical Specification (based on a Functional Specification given

by a Functional Consultant), build the code, Review the code and finally to prepare the Unit Test Cases.

Sometimes ABAPer may be asked to do a technical research for an optimal solution.

SAP Support: After a go live, the application needs a maintenance/support to resolve the issues/tickets raised by the users when using the application.Ticket is like a request for changes/bug fixing or a request for a new

ABAP Developer Role includes bug fixing/change the existing code due to new requirements/build a new code etc.

SAP Upgrade: SAP Upgrade is nothing but upgrading the software with a superior version which has got more advantages when compared to the earlier version.

ABAP Developer Role is to go through transactions SPAU/SPDD to compare the old and new version of the change and finally need to activate the relevant one.Some times might need to work on SAP notes too.

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[Former Member]

Check the links,

https://forums.sdn.sap.com/click.jspa?searchID=3895726&messageID=3698776

https://forums.sdn.sap.com/click.jspa?searchID=3895726&messageID=2270483

Thanks,

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[Former Member]

Hi ,

In implementation project we need to customize SAP for a company according to their business need.

In support, already SAP is implemented,and we are providing support for running the product properly.

Reward point if helpful.

Regards.

Srikanta Gope