User master record problems

[Former Member]

I have a user that wants to create and save a layout in transaction code FS10N. He has the proper authorizations for this. But on the FS10N screen, after drillling down to the document overview, he has no layout buttons displayed. I created a new user account, assigned his profiles and information and it was fine. I then deleted the old user account and renamed the new one to his user name. After I checked it, the buttons had disappeared again. This leads me to believe there is something corrupt in his user master record. Does anyone know how can I correct this?

[Former Member]

Try running the following 2 programs and see if that corrects it.

1. RHAUTUPD_NEW

2. RSUSR405

[Former Member]

Check personalisation also. There may be something 'odd' in there that hides the buttons - have seen that before.

[morten_nielsen]

Hi LouAnn

I do not think deleting and recreating the user will help you solve this issue. The best starting point for a further investigation here is to check the transaction code FS10N to see if it contains any option for personalization; the problem could very well be in here.

Perhaps you will be able to find something on the personalization tab, otherwise, try to have a look at note 306434, it’s quite old, so I do not think it's relevant on your system, but check anyway.

Regards

Morten Nielsen

[Former Member]

Thank you everyone for the help.

Mystery solved! The user had something set in parameter FO2 that was blocking part of the tool bar for FS10N. I removed this parameter and now the user is fine.

[Former Member]

Hi LuAnn,

thanks for the info, unfortunately that have not worked for me in mySAP ERP. I've removed all user parameters..but still didn't work

thanks!