Unsolved ABAP keyword documentation failure

[Former Member]

Hi everybody,

I already posted this in the other "ABAP keyword documentation" threads, but because those are solved I think nobody sees that there´s still a problem (unfortunately all those solutions didn´t work for me or I should say that "my" problem didn´t appear yet, so I thought it might be a good idea to create a new thread so people can help me). For inconvenience I´m sorry.

Here is my problem:

We have two sap servers here, MCC and MQA. If I log into MCC, open SE80, mark a word (for example WRITE) and press F1, I get the pop up with title "ABAP key word documentation". I doubleclick on WRITE and another pop up (session) appears. Everything works wonderful.

Now I repeat this on server MQA. I mark a word (also WRITE, FYI: it doesn´t work on IF or ELSE), press F1 and a pop up appears (title is also "ABAP key word documentation"). I doubeclick WRITE and the pop up closes and nothing happens.

Please help me. I absolutely don´t know how to solve this problem. Both systems are on the same level in Support Package level, Kernel level etc.

Best regards, Dominik

[Former Member]

Hi everybody,

I already posted this in the other "ABAP keyword documentation" threads, but because those are solved I think nobody sees that there´s still a problem (unfortunately all those solutions didn´t work for me or I should say that "my" problem didn´t appear yet, so I thought it might be a good idea to create a new thread so people can help me). For inconvenience I´m sorry.

Here is my problem:

We have two sap servers here, MCC and MQA. If I log into MCC, open SE80, mark a word (for example WRITE) and press F1, I get the pop up with title "ABAP key word documentation". I doubleclick on WRITE and another pop up (session) appears. Everything works wonderful.

Now I repeat this on server MQA. I mark a word (also WRITE, FYI: it doesn´t work on IF or ELSE), press F1 and a pop up appears (title is also "ABAP key word documentation"). I doubeclick WRITE and the pop up closes and nothing happens.

Please help me. I absolutely don´t know how to solve this problem. Both systems are on the same level in Support Package level, Kernel level etc.

Best regards, Dominik

[Former Member]

Check with your basis team to be sure the links to the documentation source are in place. Since it works in one and not the other, the failing system has incorrect linkage to documentation library.

[Former Member]

Hi BreakPoint,

thx for helping me. Your information sounds very useful and I will try it tomorrow (as I´m not in the company today). About contacting the Basis Team, well that´s me, apprentice in 3rd year and no other Basis people to help me. So I´m stuck.

I will let you know how it worked.

Thank you for your reply.

Dominik

[Former Member]

Hi BreakPoint,

I checked the linkage via SR13. There was one path missing. I added it and restarted everything. Unfortunately, nothing changed. I just don´t get it. Or did I look at the wrong place? (wrong transaction?) I´m seriously running out of ideas.

Best regards, Dominik

[Former Member]

To be more specific:

I was missing an entry in SR13 -> PlainHtmlFile.

Well, I took the Documentation DVD and installed it.

Still the same problem, BUT if I call transaction ABAPHELP, leave the popup for the keyword blank and confirm, the ABAP reference opens. I click on ABAP-Index and search for WRITE (just an example). If I click it I get the same information like I normally would by selecting WRITE in SE80 and pressing F1.

So, in short: The system has the information it needs (ABAP-Index), but it can´t be opened via F1 in SE80.

I think / hope that there´s is only one little thing left I have to do / configure.

Any ideas / suggestions?

Greetings, Dominik