Solution Manager
Solution Manager is SAP's tool to manage the various kind of projects includes implementation, rollout, upgrades, support.
SAP Solution Manager
The SAP Solution Manager supports you throughout the entire life-cycle of your solutions, from the Business Blueprint to the configuration to production processing. It provides central access to tools, methods and preconfigured contents which you can use during evaluation, implementation and operational processing of your systems.
Features
Implementing and Upgrading SAP Solutions
Central access to all tools for your project (Project Administration, Business Blueprint, Configuration, Test Workbench, create Group Rollout templates)
Central management of all information for your Project (roadmaps, system landscape, project documentation)
Compare and synchronize customizing in different SAP components
Solution Monitoring
Central System administration
Analysis of your system landscape with Service Level Reporting
Real-time System Monitoring
Business process monitoring
Services and Support
Access to programs and Services to monitor and optimize the performance and availability of your system landscapes, and minimize risks when running your systems
Service Desk
Solution support with workflow to Create and Process Problem Messages
Change Management
Manage change requests, with workflow to trace and audit changes and transports in your system landscape with Change Request Management.
Also check this link.
http://help.sap.com/saphelp_sm40/helpdata/en/45/51fbdbd4941803e10000000a1553f7/frameset.htm
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