SO10 text hyperlink issue

[Former Member]

Hi Experts,

I am trying to add a hyperlink in SO10 text like -

Please login to  Portal and follow the instructions.......

I am using HTML hyperlink tag like -

<A HREF=.....>Portal</A> and follow the instructions.......

Now when I email this SO10 text, I am getting the email body like -

Please login to Portal

and follow the instructions........

What happening is that the text after the hyperlink is getting printed on the next line.

Can anyone please help?

[Juwin]

Can you please do a print screen of the SO10 text, where the link is maintained, and post it here?

Thanks,

Juwin

[Former Member]

Hi,

In SO10 --> GO TO -->CHANGE EDITOR & check if it appending <br> tag in between .

Thanks

KH

[Former Member]

Hi,

Please find attached the screenshots of SO10 text and the email body which i see in tcode SOST.

[Former Member]

Hi Girish,

How you are sending the mail? By CL_BCS Class or SO* FM? Also how you are reading the Standard Text? By READ_TEXT?

If yes check how the values are coming in debug mode in LINES table? Sometimes it shows correctly but while reading it adds a new line as TLINE can only contain 72 characters. Where as the body of the email can contain up to 255 characters / row.

One solution that I used was to add a dynamic parameter(similar to $URL$) instead of hardcoding url in the SO10 text and then replacing it in the runtime. Though it will not be flexible but can serve the purpose. Not good, but works. We can make it flexible also by storing it in a custom table.

Try this. If it does not work, please revert back with screenshot of the contain of LINES from the debug mode.

R

[Former Member]

Hi,

After word portal in your 2nd snapshot there is a space.Do not give any spaces as shown below.

Thanks

KH

[Former Member]

Hi Katrice,

I removed the space and then tried again, but it didn't work.

[Former Member]

Hi Rudra,

Thanks for your valuable suggestion, it worked...

I passed a parameter and replaced it in the workflow and it worked properly.

Thank you all for your help!!!