Smartform graphic error

[Former Member]

Hi,

I uploaded a color graphic bitmap correctly - 100 DPI and with 'reserve height aut' and 'resides in the printer memory' options checked. I can preview it on the T/SE78.

I created the graphic on the Page1 of the smartform with the same above attributes. However in the print preview of the smartform the graphic looks just like a one-color-square.

Can you tell me what I'm doing wrong?

Thanks in advance.

[FredericGirod]

Hi Sonia,

are you sure to have select the radio button to BCOL and not BMON in the Graphic option in the smartforms ?

Rgd

Frédéric

[Former Member]

Yes...

In the smartform I have BCOL checked, the same name graphic name, Object-Graphis, ID-BMAP and the same resolution (100DPI) as in SE78.

[Former Member]

Any more tips? The problem persists.

[Former Member]

Use standard programs like Photoshop and create uncompressed TIFF file formats and try to upload it. While saving set standard printer DPI settings ...

[Former Member]

It doesn't upload tiff format (on T/SE78)