SM13 Error message

[muthupraveenkumar_kumar]

Hi Friends,

A user in our system created and saved an order and a success message was displayed with the order number. But due to some error in the update queue, the order did not actually get saved in SAP. The error pointed to the Function Module "CSLTM_DLG2UPD_INTERNALADDLOCK" and the error details were "CSL_TOKENMGMT 019: CSL: AIP_CSL_TOKENMGMT::INTERNAL_ADDLOCK". Can any of you please let me know what is the reason for this error and how to prevent it. Thanks in advance for any help you can provide.

Regards,

Praveen

User: GOODENOWG Client: 002 Transaction:VA01

Date: 02/15/2008Time: 13:22:14Report: SAPMV45A

Update key: 47B5DA899B8D0FE6E10000000A403425Status: Error

Number Module name (function) Type Status

5 CSLTM_DLG2UPD_INTERNALADDLOCK V1 Error

6 CSLTM_D2U_INTERNALCREATETOKEN V1 Initial

7 CSLTM_DLG2UPD_INTERNALADDLOCK V1 Initial

8 CSLTM_DLG2UPD_INTERNALADDLOCK V1 Initial

9 HANDLE_TEXT_ARRAY_AFTER_COMMIT V1 Initial

10 RV_SALES_DOCUMENT_ADD V1 (no retry) Initial

11 SWE_EVENT_CREATE_IN_UPD_TASK V1 Initial

12 YX_YYOST_POST V1 Initial

13 MCV_STATISTICS_UPD_V1_ORDER V1 Initial

14 CRS_SALES_SEND_TO_SERVER V1 Initial

15 CSLTM_DLG2UPD_COMMITWORK V1 Initial

16 DOKUMENTZUORDNUNGEN_BUCHEN V1 Initial

17 RV_MESSAGE_UPDATE V1 Initial

[Former Member]

Please check that in SM12 to see if any of your transactions are locked. Plz unlock them and repeat the process.

Thanks.