Read recipt through SO_DOCUMENT_SEND_API1

[Varsha2]

Hello,

I am sending mails to external id through FM  SO_DOCUMENT_SEND_API1  and the requirement is to get a return receipt as soon as the user reads the mail.

       RECLIST-RECEIVER = P_EMAIL. (external mail id)

       RECLIST-REC_TYPE = 'U'.

      RECLIST-NOTIF_DEL = 'X'.
      RECLIST-NOTIF_READ = 'X'.
      RECLIST-NOTIF_NDEL = 'X'.
      RECLIST-COM_TYPE = 'INT'.

With these parameters, am unable to receive the return receipt. Checked in SOST and SBWP as well.

Could anybody suggest anything?

Regards

[former_member194739]

This message was moderated.

[Varsha2]

Hello Syed,

I have gone through these links and even made a call to program rsconn01...still no luck..

Regards

Varsha

[Former Member]

hi varsha,

can u change the RECLIST-REC_TYPE = 'U'. to 'C'.

for more details follow

Using FM "SO_DOCUMENT_SEND_API1"  to send ... | SCN

   hope it helps

[Varsha2]

Hello Vishnu,

The rec_type should be 'U' - for internet address and changing to 'C' it throws exception.

[Former Member]

Hi Varsha,

In SAP, only can sent mail to internal address. can't get the receipt when receiver read the mail. because that need receiver mail server sent the action back. Unless there is an interface between reciver mail server and SAP server.

Thanks,

Yawa

[Varsha2]

Hello Yawa,

You are right...receiver uses ESMTP server to give the return receipt...while the mail are sent through SMTP server and there has to be an interface...

Read receipt and delivery receipt request from SAP for external mails - Code Gallery - SCN Wiki

still need to dig in detail into this topic...

Regards

Varsha

[Former Member]

This message was moderated.

[Former Member]

You given the example is for External email not the internal email.

[matt]

I will give you the same advice as to anyone else who asks about this funciton module.

Don't use it. It is obsolete. Using the CL_BCS and associated classes, which are well documented, and also convered in blogs, wikis and documents on this site.