-
Products and Technology
By Category
-
Groups
Activity Groups
Industry Groups
Influence and Feedback Groups
Interest Groups
Location Groups
Customer Only Groups
- Developers
- Partners
- Events
- Help Center
- Topic Pages
-
Explore SAP
Products
Learning and Support
-
- Products and Technology
- Groups
- Developers
- Partners
- Events
- Help Center
- Topic Pages
-
Explore SAP
- Explore SAP
-
Products
- Products
- SAP Business Suite
- Artificial Intelligence
- Business applications
- Data and analytics
- Technology Platform
- Financial Management
- Spend Management
- Supply Chain Management
- Human Capital Management
- Customer Experience
- SAP Business Network
- View products A-Z
- View industries
- Try SAP
- Partners
- Services
- Learning and Support
- About
- SAP Community
- Groups
- Interest Groups
- Application Development and Automation
- Discussions
- Re: Partner function on order pulls in wrong data
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page
Partner function on order pulls in wrong data
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎2006 Nov 01 5:50 PM
- SAP Managed Tags
- ABAP Development
We have a situation where the contact person that's on an order(which originates in CRM) is referencing the SoldTo customer master data instead of the contact person's data. This causes issues when trying to issue email output. The contact person is sucessfuly specified, but the underlying address information is not coming from the contact person master.
When looking at the partner tab, and double clicking on the contact person entry shows us the address information for the soldto, not the contact person itself.
What is very strange about this situation is that if you modify the order and enter in the exact same contact person number and then double click, it pulls up the correct information. If you change it to another contact person, it pulls it up successfully and the output will work. It's only on the original untouched order that we notice this.
We're stumped as to why that would happen. Any ideas?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎2006 Nov 01 6:36 PM
- SAP Managed Tags
- ABAP Development
I would just check if address number of your contact person is being replaced by address number of SoldTo when your order is created OR if there is any address override done at order entry which impacts contact person as well.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎2006 Nov 01 7:56 PM
- SAP Managed Tags
- ABAP Development
Some background
When creating master data for a business partner they are assigned an address number or numbers. General customer details are in table ADRC, other info in other tables, like email address in ADR6.
Creating a sales order boils down to your config setup.
(a) your partners (and their functions) are pulled according to your settings, tcode VOPA or whatever enhancement/exits you may have.
(b) they get stored in table VBPA for that sales order with the original addresses. In your case, the address number number of your contact is the same as the address number of the sold-to. Hence the same data.
(c) when you change/modify the address on the sales order an new address is created for the changed entry (and stored on the relevant ADR* table), thus having no "link" to the original sold-to.
Hope this helps
Vyerah
Bluesky