‎2008 May 31 11:34 AM
Hi Experts,
I have configured scripting in my ic web client profile.
Now i have a business requirement like for which customer which script he requested(customer name-script name).
In which sap table scripting is saved. Is it possible at the end of month how many customers are called to call center and which script call center agent used.
For best answer i will give full points.
Regards,
sreedhar
‎2008 May 31 11:40 AM
hi check this...
TNAPR is the table name to find the Scripts and corresponding Driver programs
regards,
venkat