I Doc Error

[pala_h]

Hi Friends

I have received a ticket from client which is as below .

As itu2019s new issue for me , I am not able to fix the issue . It goes like this u2026u2026.

Customer scheduling agreement. 30000000

Part 300.F

The customer 862u2019s have been coming in during the mid morning hours (8or 8:30AM)

The customer 830u2019s and 862u2019s arrive once a week, on Fridays. 862 adds 5 addition firm order onto the end of the remaining firm orders.

This is what happened this morning.

7AM, VL10A due to ship today correctly shows 425pc.

7AM we created todays delivery for 425pc. Delivery 80005515. this removed the 425 from the open quantity on the scheduling agreement.

After the delivery was created for todayu2019s shipment, the new 862u2019s arrived, from customer , and populated the scheduling agreement.

Todayu2019s shipment was PGIed.

The scheduling agreement below shows 425pc due to ship today after we made todayu2019s shipment.

The problem seems to happen when todayu2019s delivery is already set up and THEN the new 862u2019s arrive and populates the scheduling agreement.

Is there any way of resolving this issue?

We know that the customer scheduling agreement is set up differently to receive 862u2019s.

This customer adds new firm orders each Friday.

So , could I request you to help me out in this case where I have to check up and how can I fix the issue .

Thanks in advance .

Pala H

[pala_h]

Could I request you to someone to help me on this issue please .......

[pala_h]

Could I request you to help me out on this please ........

[Former Member]

Hi Pala

i also had same kind of issue but not exactly Same.

Ask you Customer to send the 862 during non business hours...

in our case we asked our Customer to send every day Morning @2.00 Am and our Processing Jobs will run @4.00AM.

In your Case asked Your customer to send any Transaction Set during non business Hours. If Customer Does want to change the timings then you dont process in SAP during business hours.

i hope this will solve your issuse..

Thanks

Ramesh

[pala_h]

Sorry for troubling you after some time .

I feel itu2019s Good resolution for the problem .I am going to convey the same to my user .

First, I request you to tell me why this problem occurs .

Especially , on Friday, this problem is happening . if customer does not accept to send requirement (862 ) in non business hours ,( normally , it comes at 8 A.M ,) how much time user has to give gap to create delivery after 862 arriving on Friday .

If suppose 862 comes on 8 am on Friday , can we create delivery at 4 pm on Friday to eliminate this problem ? How much gap do you suggest us to give to generate delivery for this scheduling agreement after 862 arriving .

If we change the timing of generating delivery to non business hours or receiving 862 to non business hours , what way it eliminates this problem system , just If my user ask this , I have to answer please . please help me out on this .

Pala