How to remove background while uploading logo?

[Former Member]

Hello,

IN SAP Script I am trying to upload my company logo but the background color is coming grey.Same Logo which is saved in bmp format,background color is white.

How to remove the background color while uploading?

Regards,

Rachel.

[Former Member]

while changing the logo into bmp format which format you are using i.e 16 color Bitmap, 256 color Bitmap or 24-bit Bitmap.

because while converting into bmp format it looses it color, so if u r converting into Bitmap then convert it to 24-bit Bitmap.

only 24-bit Bitmap can get the similar clarity and then try to upload that logo

[Former Member]

Hi kishan,

AS per your suggestion I tried saving in 24 bit bitmap,

still the problem persist.

I am getting the background color of logo as grey.

Regards,

Rachel

[GauthamV]

hi,

did u check in se78.

is it ok there.if so then check in se71 for settings.

[Former Member]

How was this problem fixed?

Thanks

Anina

[Former Member]

Hi Guys ,

I tooo face exactly same problem, and i saved logo as 16-bit bmp to avoid the grey background.

Regards

Srikanth M

[Former Member]

Brendan O'Callaghan posted this in the SCN Wiki in 2013:

This issue can occur when you use a true colour graphic with more than 256 colours. During upload of the graphic SAP converts the graphic to 256 colours, but during this conversion some colour information can be lost. This can result in the colour white being converted to a grey shade or other pale colour.

The solution is to convert the graphic to a 256 colour graphic with a graphics program before uploading it into SAP. Uploading a graphic that is already 256 colours is the only way to guarantee the correct result in the printout.