‎2019 Aug 20 8:30 AM
I'm not sure how best to phrase this:
*I am using crystal reports 9.2*
We are looking to include multiple NOTE_IDs (column name) from a table TKT_NOTE.
There are two unique NOTE_IDs tied to a single ticket and I am trying to display both unique notes
I can pull a single NOTE_ID multiple times but I cannot display each unique NOTE_ID
For instance, the two notes I need are NOTE_ID: ROOM_NUM and CARD_MSG
The table structure I am look at is as follows
TKT_NO, NOTE_ID, NOTE_TXT
000001, ROOM_NUM, 123
000001, CARD_MSG, 'Get Well Soon!'
I can pull room 123 or get well soon via hard coding but I cannot get both records to display.
It is simple to do in SQL but I am not sure how to use a qualifier in Crystal to isolate each record.
I have tried making formula fields with the following syntax
if ({TKT_NOTE,NOTE_ID}='ROOM_NUM') then totext ({TKT_NOTE.NOTE_TXT})
if ({TKT_NOTE,NOTE_ID}='CARD_MSG') then totext ({TKT_NOTE.NOTE_TXT})
But both display 123
Does crystal have qualifiers so I can change the formula to something like:
if ({TKT_NOTE,NOTE_ID}='ROOM_NUM') then totext ({TKT_NOTE.NOTE_TXT} where {TKT_NOTE,NOTE_ID}='ROOM_NUM')
if ({TKT_NOTE,NOTE_ID}='CARD_MSG') then totext ({TKT_NOTE.NOTE_TXT} where {TKT_NOTE,NOTE_ID}='CARD_MSG')
Thank you
‎2021 Aug 19 5:48 PM