Duplicate Remeitance Advice

[Former Member]

Here I am facing a peculiar problem, when ever a Trip is paid using F110 transaction the vendors are getting duplicate remittance mails to their in-box. when I have analyzed the scenario, I noticed that one mail is being sent by the custom program and another one by the spool. Can any one help me out here letting me know how to see this configuration of the spool, where this mail sending option might have configured..

Many thanks in Advance.

Thanks and Regards,

Samuel Gathala.

[former_member186491]

Hi,

I would suggest that you need to look into Workflow Configuration. May be recursive email-sending has been set.

Thanks.

kumar Saurav.

[brad_bohn]

Spools don't send emails. What custom program are you referring to, i.e., what does it do or what part of the process does it serve? Do you have BTE 2040 and BTE 2050 configured to send remittance advices by email?

[Former Member]

Thanks for your reply.

Our Custom program is copied from standard SAP program RFFOZA_A .

The output device type is sending one mail , I guess. Could you please let me know how this program is taking one particular output device type into consideration?

Thanks.

[brad_bohn]

The destination device is specified on the screen of the program but can be changed in BTE 2050 in the spool parameters.

[Former Member]

Hi, Experts

Any solutions.. I am facing similar problem. AP Remittance advice sends out 2 emails. 1 is original and second email is duplication. exact same pdf remittance advice. Trying to figure out solutions.
any suggestion or help ?