BAPI_DISPUTE_ATTRIBUTES_CHANGE internal error: ENQUEUE (UDM_MSG 013)

[former_member846827]

Hi,

I am using BAPI_DISPUTE_ATTRIBUTES_CHANGE to update Dispute Case Attributes in background from a workflow task.

For most cases this works ok but for some cases BAPI is returning Exception 1 (Failed).

For failed cases if I try to open and update them from UDM_DISPUTE t-code they work ok.

Do you have an idea what this exception means?

Below the complete code.

There is an equeue logic that we added for some particular scenarios where the case is locked at the moment of workflow execution.

Regards

    DO 5 TIMES.
      CALL METHOD cl_scmg_case_api=>if_scmg_case_api~open_case
        EXPORTING
          im_case_guid          = iv_case_guid
          im_enqueue            = abap_true
          im_update_task        = abap_true
          im_close_after_commit = abap_true
        RECEIVING
          re_case               = lv_case
        EXCEPTIONS
          failed                = 1
          enqueue_failed        = 2
          invalid_guid          = 3
          cx_srm_gsp_back       = 4
          no_authority          = 5
          OTHERS                = 6.

      IF sy-subrc EQ 0.
        CALL METHOD lv_case->close_case.
        EXIT.
      ELSE.
        WAIT UP TO lv_time SECONDS.
      ENDIF.
    ENDDO.

    CALL FUNCTION 'BAPI_DISPUTE_ATTRIBUTES_CHANGE'
      EXPORTING
        case_guid  = iv_case_guid
      IMPORTING
        return     = ls_return
      TABLES
        attributes = lt_attr.

    ev_return = ls_return.
    IF ls_return IS INITIAL.
      CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'.
    ENDIF.

[Subhamoy]

Hello ,

I think you are executing the BAPI while the transaction in edit mode .Please make sure on that .

[former_member846827]

Hi Subhamoy and thanks for your answer!

We did a couple of test and even when the case is not being process from UDM_DISPUTE tcode we are still getting this same error internal error: ENQUEUE (UDM_MSG 013).

Regards

[SURYA_ABAP]

Hi,

Please close session T-Code - SCASE, UDM_DISPITE while accessing program.