API Upsert not working

[jyotiarora]

Hi There,

We are testing this API Upsert

https://apisalesdemo8.successfactors.com/odata/v2/EmpPayCompNonRecurring(payComponentCode='BASESAL_US',payDate=datetime'',userId='LOA01')

for Off cycle payment but it is giving error

"2022-11-14T10:08:08.425844Z    stdout: message: 'EC Upsert failed! 

But there is no failed records return from import engine! error message:

The system has encountered an unknown error on import. Please contact the System Administrator.',",

Can you please check or suggest what is going wrong.

Thanks,
Jyoti

[jimgledward_ixe]

Hello Jyoti,

Did you find a solution to this error? I have raised an SAP note to check it but I still don't have an answer.

Regards,
Jim Gledward

[former_member834588]

Dear Jim

Do you find the solution about this error?I found the KBA was removed.

[former_member834588]

Dear Jim

Do you find the solution about this error?I found the KBA was removed.

[jimgledward_ixe]

Dear Lu,

We have an incident with SAP, looks like one error related with the rules and the permissions.

Regards,
Jim Gledward

[former_member95821]

Dear Jim,

Did you find a solution about this error?

Thanks and Regards,

Shubham

[jimgledward_ixe]

Dear peers,

Really sorry I didn't see the notifications.

Yes, we found the error. In our case, the error was raised for one rule in Job Information. We have to activate the rule execution trace in SuccessFactors and check all of them until we find the error. Another fix was executing the process with one SuccessFactors user with rule execution deactivated, and it works.