on 07-09-2016 2:32 PM
Hi
I have enabled cloud portal service under my Hana cloud account, and i have followed all the steps correctly to register this service.
But when i am trying to access this service by clicking "Go to service" link, its opening up page with error "Sorry site not found".
Attached is the screen print of my error page, can any one help me to troubleshoot this error.
Thanks
Rahul
Hello Rahul,
Thanks for notifying us
Please share your account Id so i could collect the relevant traces
And also, i will be able to re-trigger your provisioning
Best regards,
Run
SAP HANA Cloud Portal DevOps
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Hello Rahul,
According to our logs, it seems like the S0007385300 trial account was provisioned several months ago
Is it true or did you enable the Portal service this weekend?
Did it work in the past?
Also, can you please verify if your user is assigned to the tenant_admin role
1. In the cockpit, in the 'Services' tab, click the 'Portal Services' tile
2. Click the 'Configure Portal Service' link
3. Click the 'Roles' tab
4. If your user is not there, add it and try the 'Go to service' link
Was the issue resolved?
Regards,
Run
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