Customer Specific Warranty

[Former Member]

Hi All,

Please suggest for the following scenario:

There is a product against which warranty is created. Is there a possibility that for every customer there can be a different warranty time period.

For ex- 3 months for customer A, 8 months for Customer B and 18 months for customer C.

Standard Warranty Time : 6 Months.

Thanks,

Shashank Jain

[former_member191572]

Hi ,

In the business partner level introduce the customer classification, Based on the value maintained on the customer, check the warranty period through some custom development.

[Former Member]

Hey Thanks Gobi,

Have you taken the pricing into consideration?

[former_member191572]

Hi,

By introducing the classification for the Business partner, So we got the reference to identify the level of customer. With respect to the level of customer every thing need to be done through some additional enhancements.