Cannot load tile for Incident Management Dashboard

[gabriele_mutti]

Hi

After configured scenario IT Service Desk and Request on SAP Solution Manager 7.2 SP07 I cannot display tile in Incident Management Dashboard. I've checked oss note

2384798 - Fiori tiles for IT Service and Change Management Dashboard never load - Solution Manager

and related notes but the problem persists. Thanks and BR

[gabriele_mutti]

Hi Thales

I've already done steps you mentioned w/o errors for transaction Type ZMIV and ZMRQ

bw-setup.png

BR