on 05-05-2015 12:28 PM
HI ALL,
We are using Solution Manager 7.1 SPS 12 and have configured ChaRM & using only urgent change here.
While testing we noticed that once the "Request for change" is approved by Change manager, document ID for corresponding "URGENT CHANGE" is not created. As a result, the change manager is unable to release the change for development.
we have created maintenance project for charm & all the checks are performed successfully.
we have copied SMCR & SMHF to ZMCR & ZMHF.
Still getting no clue how document is not generating.
Please provide your valuable help so that we can proceed.
Thanks,
Ashish
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