on 11-19-2019 3:04 PM
Hello Experts,
I am trying to find solution for below problem, i would really appreciate if you could help me with inputs and suggestion.
ex. I have subscribed for the service( Basic Service) on 1.11.2019 for 10 USD and hence my billing cycle would be 1.11.2019 to 30.11.2019 but on 10.11.2019 i would like to upgrade the product( gold service) then when i perform the change of product process in CRM after this system also changing the billing cycle of my contract i.e from 10.11.2019 to 09.12.2019.
is there any way that i can restrict this behavior? My requirement is to anytime customer can upgrade the product and this should not affect the billing cycle.
Looking forward to get your inputs. Thank you in advance!
BR
Hitesh
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