Close Customer projects in S4HANA Cloud

[Vikris81]

Dear Experts,

We have requirement to force close the customer projects which are in "Complete Stage" but not able to close due to pending settlements. However, the business wants to close those projects but system is not allowing. Is there any way that we can Force the system to close those projects?

[Enda]

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[former_member507644 · Accepted solution]

Hello Vikris,

As Shubham already stated, it is mandatory to settle all the costs associated to the project in order to close it.

I would also like to add that these KBAs below may help :
2868985 - Balances still exist for event-based revenue recognition for WBS XXXXXXX

3042159- Balances still exist error happens when changing the status of the customer project into "Closed"

Best regards,

Eduardo