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Access to task tutorials and in-app help

Linne_Vermaak
Explorer
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356

Hi Community,

I have a question regarding access and licensing in S/4 HANA Public Cloud. Do all end-users have access to the task tutorials in the trainer and the in-app help and support in S/4 HANA Public Cloud and if so, does this access differ according to licensing agreement etc. and how?

Thank you,

Linne

OwenLiu
Product and Topic Expert
Product and Topic Expert
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Changed tag to SAP S/4HANA Cloud.

OwenLiu
Product and Topic Expert
Product and Topic Expert
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We helped you to accept the answer, since there were no updates after 7 days.

You can unaccept it anytime if you have further questions.

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Linne_Vermaak
Explorer
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Hi Anton,

Thank you for your response. When is the best time to activate the SAP Companion integration, during implementation or post-go live?

Thanks again,

Linne

robert_way
Product and Topic Expert
Product and Topic Expert

Hi,

I would suggest during implementation. This way it will be available for Go Live (and beyond).

The in-App help is very valuable to end-users as they navigate new screens. Additionally, you could also create supplemental custom content for the areas where challenges for end-users are identified.

Good luck!

Robert