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Recap of SAP S/4HANA 2023 Highlights Webinar: Service

noboruota
Product and Topic Expert
Product and Topic Expert
2 weeks ago

20240424 - 2023 Highlights - Service - frame at 0m1s.jpg

Click on the image or here to view the webinar video recording.

Summary

In this webinar, we have Noboru Ota, exploring how the SAP S/4HANA Cloud Private Edition 2023 release enhances the service line of business. We will learn about highlights of improvements in service management capabilities in the new release in system demonstrations. The highlights include the new Item-Based Accounting, which provides real-time visibility into profitability and revenues for your service business. New features also cover complex asset maintenance processes with the Service with Advanced Execution and scenarios like inter-company service execution.

Key Features and Improvements

  1. Improved Visibility into Profitability and Revenues Recognition: This new financial integration feature (Item-Based Accounting) offers real-time cost and revenue recording and analysis for service orders and contracts, enhancing reporting and improving margin analysis. It also eliminates the need for period ending activities and data warehouse tools, providing real-time profitability for your service business.

  2. Service with Advanced Execution: This feature offers a full-service process to be divided into a commercial service order and an execution maintenance order, facilitating detailed planning and quote generation based on the simulated actuals. Introducing Configurable Task Lists reduce work planning time by describing a sequence of repeat service activities. Furthermore, we now have a system that supports Resource-Related Billing using a Dynamic Item Processor profile (DIP), transforming actual service costs into billable items.

  3. Inter-company Service Execution: This feature facilitates the modelling of service business procedures, allows different companies to complete various aspects of the service execution process, and automates internal cost transfers.

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