Credit memo Process in SAP CRM

[sai_t]

Hi,

We have to configure credit memo process with reference to invoice in CRM system. Any one help me how to config credit memo process in CRM standalone system. please share me config document for credit memo process.

Appreciate your help

Thank you

Regards

Sai

[former_member222142]

Hello Sai,

a credit memo is a classical ECC Document, therefore it's not clear how these should be transfered from your CRM standalone system to you ECC system ?

One possible scenario are "Complaints with reference to Billing documents"

Best Regards

Gerhard