3 weeks ago
Is experts can any one help this issue we set some rules in our c4c tenant some rules or work fine some or not working
We have created following lead distribution rules
Lead distribution rule
Seq number :313
Operator:equal
Campaign Name : Test campaign
Owner:-
Sequence no:312
Operator : include
Campaign names: EAME 11,id1142,
Owner:-
During testing it we observed that equal to working fine but include Operator not working fine based on the rule owner data automatically need to fetch but it is not fetching include Operator
Regards
Rk
Hi,
For Routing Rule Condition, it seems that there is no standard Compare Operator "Includes". Please kindly raise a case for the issue so that we could further check into the situation.
Thank you!
Best Regards,
Molly
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