on 01-19-2010 7:38 AM
Hi Guys - I a Basis guy who needs to setup IC WEB Client on CRM 7.0. Is there a how to guide that I can use?
Your reply is appriciated,
K
I was able to activate IC web using ICF transaction
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Hi,
To activate the service, first you need to assign a role to user.
there are different types of role eg: client,manager,sales manager.
1.Goto PPOMA_CRM transaction give your user id in the box and assign role to it.
For basic use: assign "Agent" role.
2.You also need to create a BP as employee and give your user id while creating it.
It will allow you to acces the role assigned to it.
Regards,
Nikhil
Edited by: NikhilBJoshi on Jan 21, 2010 12:21 PM
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Hi,
I am not sure, what i understand is correct. What i understand is u want to launch WEB-IC from CRM system..
For that process is below.
1.Login to SAP system
2.Write click on favorites then select "Add another Object"
3.Select "BSP Application" from given list.
4.You will get a screen having 3 fields
enter following information there
Component - crm_ui_frame
default page - default.html
description - CRM WEB -IC
Regards
Nikhil
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