Hello expertsQuite often, we receive a question regarding alerting the QM team with a notification of a customer complaint via a service ticket in C4C.
How do/Can we create a QM notification in back-end from a service ticket in C4C for a customer c...
Hi Anna,There is also constructing the report link option.https://help.sap.com/docs/SAP_CLOUD_FOR_CUSTOMER/66e9a9081a7b40e38c8604d6617d0311/4b75a4500c3c42569a52ae23299629c5.html?locale=en-USUnfortunately the final part "transfer parameters" doesn't w...
Hi Julian,We struggled with the same earlier this year. Setting the parameter to true did not resolve it. Mapping the Client ID external ID that C4C provides to the required partnerFunction fields, and we put AG role etc.From C4C to SAP we had to for...
