on 11-06-2012 10:08 AM
I have followed all your notes to implement CRM Sales Mobile in a customer ( described in http://scn.sap.com/docs/DOC-30002). We have a problem when we try to register a new device. I explain to you the steps:
- Create a new application connection in Sybase
- Register the device in the client and start the syncronization.
- The new application connection in Sybase shows to me that it's online.
- In DOE, a new device appears but SWCV CRM SALES is not assigned automatilly. If I want to download datas to my device , I need to assig the SWCV manually
Where is the problem?
Thanks.
Do you see the subscribed user in the NetWeeaver Mobile subscription monitor?
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Hi Masayuki.
What do you mean with subcription monitor?
When I register my device with CRM Sales, a new device is created in SAP NW Mobile with nexts filled tab:
- Device status -> ok
- Attributtes -> ok
- Mobile componentes -> ok
- Device Profile - not filled
- User - the user which has register the device -> ok
- SWCV - only SAP_BASIC but no MAS_CRMSALES_DMWCV, 2.0
- Single valued custom attributes -> ok
- Agents -> ok
- Channel -> ok
If i want to download datas to device I have to assign manually SWCV MAS_CRMSALES_DMWCV, 2.0.
Thanks very much Masayaki for your help.
Subscription Monitor
http://<host.domain>:<port>/sap/bc/webdynpro/sap/sdoe_subscribe_mon
What is the application ID display in the SCC? Is it CRMSales?
What is the pending item count in SCC?
Hi Masayaki.
First of all,thanks for your help.
In subcripction monitor, I see the new device subcripted ( not appear in the picture becouse is the first one but is the same that the device is shown in the picture).
But in DOE, before I assign manually the SWCV CRMSALES, In the virtual device created in DOE, there is nothing information subcribed . I attach the picture too.
If you see the subcription monitor, the URL "notify To" is ...pkg=d2_sap_crm....
I tell you this, becouse when I deployed the ESDMA , I do it in three steps:
1- deploy on package default with version app crm1.0 but some days after, I had problem to redeploy
2- deploy on package default with version app crm2.0 . The ipad could not register.
3- deploye on package CRM with version app crm1.0. The ipad can register in CRM package.
Could be this one the problem? The register on package CRM version crm .1.0
Thanks.
Hi Masayuki.
I attach the file sup-db,xml
<package name="SAP_CRM" short-name="SAP_CRM" sup-name="SAP_CRM" version="1.0" java-package="com.sybase.sap.crm.db"
cs-namespace="Sybase.Sap.Crm.Db" oc-namespace="crm_db_" >
<property name="listener.url" value="http://xxx.xxx.xxx.xxx:8000/doe/publish" />
<database name="crm-database" />
<database-class name="CrmDatabase" />
<personalization-parameter name="language" type="string" owner="client" />
<include file="afx-esdma.xml" />
</package>
As I have said to you before, we modified this file three times but this file I have attached is the last one which it is running now.
Thanks.
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